Privacy Policy
This Privacy Policy explains how GuestRAR Private Limited (“we”, “us”, “our”) collects, uses, and shares information when you use MyQR at https://myqr.guestrar.com and the MyQR mobile app (together, the “Service”).
1. Information we collect
- Account & contact: mobile number (WhatsApp OTP), email and password if you register that way, and display name where provided.
- Orders & shipping: name, phone, address, and payment-related details needed to fulfil sticker orders (Razorpay processes sticker payments; we do not store full card numbers).
- App subscription: Google Play or App Store purchase tokens / transaction ids used to unlock calling and multi-device access; billing details stay with Apple or Google.
- Device & app: device identifiers we generate for multi-device limits, push notification tokens (FCM), approximate app/version info, and IP/browser data for security and logs.
- MyQR & calls: MyQR card settings, access codes / membership links you create or join, and technical call-signalling data (WebRTC offers, answers, ICE candidates) needed to connect voice calls. We do not record call audio content.
- Support: messages you send to us by email or other channels.
2. How we use information
- Provide, operate, and improve the Service (orders, subscriptions, MyQR stickers, sharing, and voice calls).
- Authenticate you (including WhatsApp OTP) and protect accounts and devices.
- Send transactional messages (order updates, OTP, call alerts via push notification).
- Comply with law, prevent fraud/abuse, and enforce our Terms.
3. Sharing
We may share information with:
- Service providers who help us run the Service (hosting, payments, messaging such as WhatsApp Business API, push notifications, email, logistics).
- People you invite when you share a MyQR (they can receive and answer calls linked to that MyQR, subject to your sharing settings).
- Authorities when required by law or to protect rights, safety, or the Service.
We do not sell your personal information.
4. Cookies & similar tech
The website may use cookies or local storage for sessions, security, and basic preferences. When advertising or analytics tags are enabled (for example Meta Pixel or Google Ads / Analytics), those providers may also set cookies to measure ads and purchases. You can control cookies through your browser settings; some features may not work without them.
5. Data retention
We keep information for as long as your account is active and as needed to provide the Service, meet legal/accounting requirements, resolve disputes, and enforce agreements. Call signalling records are kept only as long as reasonably needed for delivery and troubleshooting.
6. Security
We use reasonable technical and organisational measures to protect data. No method of transmission or storage is completely secure; please use a strong password and keep OTP codes private.
7. Children
The Service is not directed at children under 13. If you believe we have collected information from a child, contact us and we will take appropriate steps.
8. Your choices
- Update account or shipping details through the app/website where available.
- Revoke shared MyQR access or regenerate access codes.
- Disable push notifications in device settings (you may miss call alerts).
- Request access, correction, or deletion of personal data by emailing us (subject to legal holds and operational needs).
9. International processing
We primarily operate from India. Your information may be processed on servers or by providers in other countries that help deliver the Service.
10. Changes
We may update this policy from time to time. The “Last updated” date will change when we do. Continued use of the Service after changes means you accept the updated policy.
11. Contact
GuestRAR Private Limited
Surat, Gujarat - India
Email: admin@guestrar.com